Privacy Policy for Lelle Designs
Effective Date: 27 August 2024
1. Introduction
Welcome to LelleDesigns.com, operated by Lelle Designs FZE. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we collect, use, and safeguard your data when you visit our website or use our services.
2. Data Controller
Lelle Designs FZE is the data controller responsible for your personal data. If you have any questions regarding this policy, please contact us at:
- Business Name: Lelle Designs FZE
- Email: [email protected]
- Address: PO Box 282941, Dubai, United Arab Emirates
3. Data We Collect
We may collect the following types of personal data:
- Personal Identification Information: Name, email address, phone number, and any other details you provide when contacting us or purchasing services.
- Payment Information: Payment details when you purchase our services.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, and other technology on the devices you use to access this website.
- Usage Data: Information on how you use our website, products, and services.
- Marketing and Communications Data: Preferences in receiving marketing from us and your communication preferences.
4. How We Collect Your Data
We collect data using the following methods:
- Direct Interactions: You may provide your personal data by filling in forms or corresponding with us via email or phone.
- Automated Technologies: As you interact with our website, we may automatically collect Technical Data using cookies, server logs, and other technologies.
- Third Parties: We may receive personal data about you from various third parties such as analytics providers and payment service providers.
5. How We Use Your Data
We use your data for the following purposes:
- Service Delivery: To process your orders, manage payments, and provide customer support.
- Communication: To send updates, marketing communications, and respond to inquiries.
- Improvement of Services: To analyze how you use our website, improve user experience, and enhance the quality of our services.
- Legal Compliance: To comply with legal obligations, prevent fraud, and ensure the security of our services.
6. Legal Basis for Processing Your Data
We process your data based on the following legal grounds:
- Contractual Obligations: To fulfill our contract with you, including providing our services.
- Consent: Where you have provided your explicit consent, such as for marketing communications.
- Legitimate Interests: For improving our services, ensuring security, and marketing our services, where these interests are not overridden by your rights.
7. Sharing Your Data
We may share your personal data with:
- Service Providers: Third-party service providers who assist us in operating our website and conducting our business.
- Legal Authorities: When required by law, or to protect the rights, property, or safety of Lelle Designs FZE, our customers, or others.
8. International Transfers
Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA). We ensure that any such transfers are lawful and that your data is kept secure.
9. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting requirements.
10. Your Rights
Under GDPR, you have the following rights:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request correction of any incorrect or incomplete data.
- Right to Erasure: You can request deletion of your personal data under certain conditions.
- Right to Restrict Processing: You can request us to limit the processing of your personal data.
- Right to Data Portability: You can request transfer of your data to another service provider.
- Right to Object: You can object to the processing of your data, especially for direct marketing.
To exercise your rights, please contact us at [email protected]
11. Security of Your Data
We implement appropriate technical and organizational measures to ensure the security of your personal data. However, please note that no method of transmission over the internet is completely secure.
12. Cookies
We use cookies to improve your experience on our website. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those sites.
14. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top.
15. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: [email protected]
- Address: PO Box 282941, Dubai, United Arab Emirates
By using our website, you agree to this Privacy Policy.